Up to 15 years/500,000 miles, Pennzoil Lubrication Limited Warranty covering 15 vehicle engine parts that may fail due to engine wear, or which experience abnormal wear, because Pennzoil® motor oil failed to provide proper lubrication. You have 2 levels of protection available:
Up to 15 years or 500,000 miles (whichever is first) – if you exclusively use Pennzoil top portfolio level full synthetic motor oil (e.g., Pennzoil Ultra™)
Up to 10 years or 300,000 miles (whichever is first) – if you exclusively use other Pennzoil® motor oil products (e.g., Pennzoil® Conventional, Pennzoil® High Mileage Vehicle®, Pennzoil Gold™, and Pennzoil Platinum®)
Is there a charge for the warranty?
NO – it’s FREE with purchase of any Pennzoil® motor oil.
According to the terms and conditions of the warranty my vehicle is ineligible due to age, however, I have been using Pennzoil since I purchased the vehicle.
Will my vehicle still qualify for the warranty?
As long as you can prove that you have been using Pennzoil® motor oil since the first oil change AND that your vehicle had been driven 60,000 miles or less when you first used Pennzoil® motor oil AND whose manufactured date was within 60 months of your first use of Pennzoil® motor oil, your vehicle qualifies.
Do vehicles with newly replaced or rebuilt engines qualify for the warranty?
No.
Can Pennzoil Products used in a diesel car be covered in the Pennzoil Warranty?
If the credentials on a Pennzoil engine oil label align with the requirements in a Class 1 diesel vehicle owner’s manual, the oil may be used in that application and the Pennzoil Warranty should apply.
I use synthetic motor oil; am I still required to change my oil as often as my owner manual states?
YES – one of the main functions of motor oil is to remove contaminants and combustion by-products from the engine by holding them in suspension. Although synthetic motor oils are designed to provide better protection under extreme heat and heavy loads, any oil will reach a saturation point where it can no longer hold the contaminants and protect the engine from them.
My manufacturer recommends changing the oil between 5,000 – 7,000 miles. Should I follow the manufacturer’s recommendations?
Service your vehicle’s engine with a Pennzoil® motor oil, in the service classification and viscosity grade that is appropriate for your vehicle as recommended by your vehicle manufacturer.
SOPUS Products requires you to change your vehicle’s oil and oil filter at least as often as recommended by the vehicle manufacturer. Reference information about vehicle manufacturer recommended oil and oil filter change intervals is available upon enrollment in the Pennzoil Lubrication Limited Warranty website.
How many vehicles may I have registered under the program?
As many as you want as long as they qualify:
Passenger car, van, SUV and pickup truck
Gross vehicular weight of 10,000 pounds or less
Driven 60,000 miles or less and whose manufactured date is within the last 60 months of your first use of Pennzoil® motor oil.
I did not follow the oil change requirements specified in my owner manual, does this mean my warranty is void?
Yes – to maintain warranty coverage you must change your vehicle’s oil and oil filter at least as often as recommended by the vehicle manufacturer.
I am missing a few of my oil change receipts from my records and am unable to obtain copies. Does this mean that my warranty is void?
Yes – The retention and legibility of your service/purchase receipts is important. Should you have the need to submit a claim, we’ll need to clearly identify from your receipts:
that a Pennzoil motor oil and a new oil filter were purchased
any manufacturer required services were performed (e.g. air filter replacement)
the mileage at time of service and complete vehicle information
Please store your receipts in a safe place. Omission of any receipts may result in a claim being denied.
I live in California; do I need to register online?
By state law, you are not required to register online. However, online registration allows you to: receive a rebate for enrolling; set up oil change reminders via email or text; organize and maintain your oil change records; and access manufacturer oil change recommendations specific to your vehicle. California residents not registering online must comply with all other terms and conditions of the Pennzoil Lubrication Limited Warranty
